Terms of Service

Inflatable Agent is a CRM, online booking system and AI front desk for inflatable, bounce house and party rental companies. It includes a live inventory booking engine, an AI receptionist, an AI chat agent, a unified inbox, pipelines and follow-up automations. The service runs on the HighLevel platform.

You are responsible for your account, for keeping your login credentials secure and for the activity that happens under your account. You must provide accurate business information and keep your inventory, prices and policies current, because the booking engine and AI agents answer from the information you give them.

Plans are billed monthly or annually. Every plan starts with a 30-day free trial. On Pro and Premium monthly plans, a $497 one-time setup fee is charged at checkout and the monthly plan starts after the 30-day free trial; the setup fee is waived on annual billing. Annual plans pay for 10 months and get 12.

Texts, calls and AI minutes are billed at usage rates through your account wallet, in addition to your plan price. You pay for what you use. AI minutes are not unlimited. You can see wallet charges in your account.

You can cancel anytime. Your plan runs to the end of the paid period, and no further subscription charges are made after cancellation. Usage charges already incurred remain due. An off-season Hibernate plan is available to existing customers.

The texting program name is Inflatable Agent. Messages sent through the program include account, onboarding, support, appointment and billing messages, and marketing messages only with consent. Message frequency varies. Message and data rates may apply. Reply STOP to cancel and HELP for help. Carriers are not liable for delayed or undelivered messages. Consent to receive text messages is not a condition of purchase.

You are responsible for the communications you send to your own customers through the service. That includes getting proper consent before texting or calling, complying with the Telephone Consumer Protection Act and similar laws, completing A2P registration where required and giving call recording notice where your state requires it. We provide tools; how you use them with your customers is your responsibility.

The AI receptionist and AI chat agent answer from the inventory, prices and policies you provide. AI systems can make mistakes. You are responsible for reviewing AI responses, quotes and bookings, and for keeping the underlying business information accurate. Do not treat AI output as a substitute for your own judgment on safety, pricing or policy.

You agree not to use the service for anything unlawful, to send spam or unsolicited marketing messages, to misrepresent your identity, to interfere with the service or to use it in a way that violates the rights of others. We may suspend accounts that violate these rules.

The service relies on third-party providers, including HighLevel, Stripe and telecom carriers. Your use of those providers' features may be subject to their own terms. We are not responsible for third-party services outside our control.

The service is provided as is and as available. We disclaim warranties of merchantability, fitness for a particular purpose and non-infringement to the fullest extent permitted by law. We do not warrant that the service will be uninterrupted or error free.

To the fullest extent permitted by law, PointWake is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost bookings or lost data. Our total liability for any claim relating to the service is limited to the amount you paid us in the twelve months before the claim.

These terms are governed by the laws of the State of Texas, without regard to conflict of law rules. Any dispute will be brought in the state or federal courts located in Texas.

We may update these terms from time to time. When we do, we will update the date at the top of this page. Continued use of the service after a change means you accept the updated terms.

Questions about these terms? Use the options on our contact page. Existing customers can message us from inside their account.